and here's why.
I have written to Old Town White Coffee Kopitiam (OT) to lodge my complain. I wrote to them through their website (general inquiry form) 2 days after the unfortunate incident but till today have not received any feedback from their side. Below is what I've written to them.
"My husband and I were at the outlet in UOA Bangsar on Tuesday (28 April) at 10.39pm. We were told that the NON-SMOKING area is closed and that we can only sit in the SMOKING area. I spoke to the employee behind the cash register, K.S. Lim, and told him that I am pregnant and therefore didn't want to sit in the smoking area. He insisted that the NON-SMOKING section is CLOSED, because it was already time to clear out that area (they close at midnight). I asked him 'So, you are asking a pregnant woman to sit in the smoking section?' and with a smirk on his face, he nodded and said 'YES'. i told him that i will write to the management and he said go ahead and even flashed me his name tag. So, here I am writing to your company regarding this incident.
Are NON-SMOKERS not welcomed in Old Town Cafes?"
The business hours for that particular outlet of OT is till midnight. But they 'close' the non-smoking section at 10pm, unofficially, of course.
We are very dissatisfied with the quality of service of OT. The audacity of K.S. LIM to smirk at me because HE KNOWS I CANNOT DO ANYTHING ABOUT THE MATTER!! How are the people of Malaysia going to say "TAK NAK" to smoking if operators like such are still rampant? The govt. should really look into this. One minute you hear them campaigning against smoking, and one minute, just quiet. I really hope that consumers can be protected from the wrong-doings of such operators, instead of just telling us to 'not patronize that outlet anymore', which does not solve the problem.
what i wish is to spread the word that second-hand/passive smoke is equally, if not more, detrimental to ones health as lighting up is. i used to be a smoker and i would never wish upon anyone who wasn't a smoker to have to inhale my smoke. i hope that stricter laws can be enforced instead of just being the written word on some legislative parchment.